Terms and Conditions
1.1. Company is responsible for indication of the Client’s Account balance in any particular moment.
1.2. Company’s responsibility starts from the moment when the first record about Client’s funds deposit is placed, changed depending on results of the Client’s Operations and continues up to the moment when the Client’s request for full withdrawal of the funds from the Client’s Account will be processed.
1.3. Client has the right to demand funds which is available in Client’s Account at the time of the enquiry.
1.4. The only official methods of deposits/withdrawals are the methods which appear on the Site. Client is taking all risks related to the usage of the payment methods, as to the fact that the payment methods providers are not Company’s partners and such activity is not in Company’s responsibility. Company is not responsible for any delay or cancelation of funds transaction which was caused by the payment method provider. If Client has any claims related to any of the payment methods, it’s in Client’s responsibility to contact the support of the particular payment method provider and to notify Company about such claims.
1.5.Company doesn’t take any responsibility to the activity of any third part service providers which Client may use in order to make any deposit/withdrawal. Company’s financial responsibility towards Client’s funds starts at the moment the funds arrives to the Company’s bank account or any other account related to Company and that appears at the Company payment methods page on the Site. Company doesn’t take any responsibility for actions or omission of the third parties who are carrying out banking, billing, or any other activity, similar to it, or other intermediary activity related to the support of banking or other accounts, billing or transfer of the Client’s funds. In case any fraud appears during the Operation or after it, Company reserves the right to cancel the Operation and to stop the Services provision regarding the Client’s Account. Company’s responsibility as to the Client’s funds ends at the time the funds leaves Company’s bank account or any other account related to Company and appears at the Company’s payment methods page on the Site.
1.1. In order to make a withdrawal Client has to make an enquiry from Client’s “personal zone” on the Site. In order to complete the enquiry Client has to choose any of the withdrawal methods from the list and fill all the necessary details.
1.2. After a withdraw request is made, it receives a “Requested” status. After the request comes to process, it receives a “In process” status. After receiving “In process” status, funds are removed from balance. Funds will be transferred to the payment system wallet after a request receives a “Processed” status.
1.3. Withdrawal enquires processed by the financial department of Company one by one. The time of the process may take up to two (2) business days. Company reserves the right to increase the processing time.
1.4. Funds can be withdrawn only to the payment system account used to deposit. In case if there is no technical possibility to withdraw funds to the payment system account used to deposit, a method will be chosen by Company, according to Client’s possibilities. In such case payment details should be similar to the Client personal details.
1.5. Client takes full responsibility for the information provided by Client at the enquiry of withdrawal.
1.6. If Client after making a deposit created a withdrawal request without performing any trading Operations the deposit have to be made using same payment credentials and same payment system that were used for making the deposit. Company reserves the right to charge a fee for the return of funds as well as for processing the transaction by the processing system.
By accessing and using services provided by Cryptofxtrade, Client acknowledges and consents to his/her personal data being collected and processed by Cryptofxtrade.
Cryptofxtrade may collect the following information when you register on or use services provided by Cryptofxtrade: name; date of birth; sex; e‐mail address; full mailing address; phone number; transactions details; date of registration; IP address; geographical location; browser type and version; operating system; referral source; length of visit; page views, etc.
When using https://Cryptofxtrade.online/, software applications or services, you may be required to provide personal data that will be used by Cryptofxtrade Services to administer https://Cryptofxtrade.online/, applications, client databases, transactions and marketing materials. By voluntarily proving your contact details such as e-mail, telephone, and residential address, you expressly consent to Cryptofxtrade SERVICES LIMITED to contact you using any of these methods.
All personal data collected by Cryptofxtrade SERVICES LIMITED will be treated as confidential and will be used only for the following purposes: legal obligations to prevent money laundering and terrorism financing; operating https://Cryptofxtrade.online/ providing, promoting, and improving our services; trading account set up and administration; ensuring the security of https://Cryptofxtrade.online/ and services; maintaining back-ups of our databases; communicating with you; keeping proper records; statistical and marketing purposes.
On registration on Site with following address http://www.Cryptofxtrade.online Client will have to provide certain identifying details including, inter alia, for preventing money laundering.
Client undertakes to provide true, accurate and updated information about his identity and is obliged not to impersonate to other natural person. Any change in Client’s identifying details must be notified to Company immediately and in any case not later than the 30th day from the change in such details.
Client’s details which were provided and/or will be provided by Client during receiving of the Services, Client’s registration on the Site and Client’s activity on the Site may be used by Company for sending Company’s advertising content to Client.
Client details which were provided and/or will be provided by Client during the activity on the Site, may be disclosed by Company to official authorities only if required to be disclosed by Company according to any applicable law and at the minimum required extent.
Non-personal data information about Client can be used by Company in any advertising materials.
As a precondition for performing Operations on the Site, Client may be asked to provide certain identifying documents and any other documents required by Company. If such documents are not provided, Company have the right, on its sole discretion, freeze the Client’s Account for any period of time as well as to permanently close the Client’s Account. Without prejudice to the above, Company have the right, at its sole discretion, to refuse in opening of Client’s Account for any person and for any reason, or without any reason. Company shall not disclose any personal data of existing Clients and former Clients unless Client approved in writing by email such disclosure or unless such disclosure is required under applicable law to verify Client’s identity. The Clients’ information is passed only to Company’s employees dealing with Client’s Accounts. All such information shall be stored by Company on electronic and physical storage media according to applicable law requirements. Client confirms and agrees that all information in whole or in part concerning Client’s Account and Operations will be stored by Company and may be used by Company in case of dispute between Client and Company. At its sole discretion, Company have the right, but not obliged, to review and inspect any information provided by Client, for any purpose. It is manifestly stated, and by its signature hereunder Client also agrees, that Company holds neither commitment nor responsibility to Client due to any aforesaid review or inspection of information. Company will take measures to implement advanced data protection procedures and to update them from time to time for purpose of safeguarding Client’s private information about Client, Client’s Account and Operations.
Cookies Definition: A cookie is a some set of data that often includes a unique identifier that is sent to Client’s computer or mobile phone (referred to here as a “device” browser from a website’s computer and is stored on Client’s device’s hard drive for tracking site usage. A website may send its own cookie to Client’s browser if Client’s browser’s preferences allow it, but, to protect Client’s privacy, Client’s browser only permits a website to access the cookies it has already sent to Client, not the cookies sent to Client by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows. A Client may choose to configure their browser to reject cookies by modifying their browser settings or preferences. Company’s cookies policy: During the course of any Client’s visit to the Site, the pages viewed, along with a cookie are downloaded to the Client’s device hard drive, into Company’s local storage, and also into the cache memory of the devices and applications used by Client. Cookies stored may determine the path Client took on the Site and used to anonymously identify repeat users of the Site and what pages were most popular for Company’s clients. However, Company protects the Client’s privacy by not storing the Client’s names, personal details, emails, etc. Stored cookies allow the Site to be more user-friendly and efficient for Clients by allowing Company to inspect what information is more valued by Clients versus what isn’t.
Bonus campaigns — a set of the Company’s actions such as bonuses, contests, prize draws, tenders, discounts, privileges etc., that are directed to increase attraction of Services through encouragement and activity stimulation of the Company’s Clients.
Bonus — one-time financial reward of the Company’s Client that is charged to a Client’s Account in accordance with the rules of stimulating campaign
Mandatory trading volume — the trading volume in amount of which Client must perform Operations in order to comply with the stimulating campaign terms.